Privacy policy
Website: https://extracademy.online
Contact: admin@extracademy.online
Welcome to ExtrAcademy. We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online learning platform, purchase our courses (including Digital Marketing, Affiliate Marketing, and AI training), or use our affiliate services.
We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Data").
Account Data: When you register, we collect your name, email address, and password.
Payment Data: Purchases are processed through secure third-party payment gateways. We do not store debit / credit card numbers on our servers; we only receive confirmation of payment.
Affiliate Data: If you join our affiliate program, we may collect tax identification numbers and banking information to process commission pay-outs.
Usage & Technical Data: We automatically collect your IP address, browser type, device information, and how you interact with our courses via cookies and tracking pixels.
Communication Data: Information provided when you subscribe to our newsletter or contact our support team.
We process your data based on several legal grounds:
Contractual Necessity: To provide access to courses, manage your account, and process payments.
Consent: For sending marketing newsletters (which you can opt out of at any time).
Legitimate Interests: To improve our platform, prevent fraud, and analyse traffic patterns to enhance user experience.
Legal Compliance: To comply with tax, accounting, and anti-money laundering regulations.
We use cookies to:
Keep you logged in.
Understand your preferences based on previous or current site activity.
Track affiliate referrals to ensure correct commission attribution.
Analyze site traffic using tools like Google Analytics.
You can manage your cookie preferences through your browser settings, though some platform features may not function correctly without them.
We do not sell your personal data. We share information only with trusted service providers who help us operate our platform:
Payment Processors: To securely handle transactions.
Email Service Providers: To deliver course updates and newsletters.
Analytics Providers: To monitor site performance.
Legal Authorities: If required by law or to protect our rights and safety.
ExtrAcademy operates globally. Your data may be transferred to, and processed in, countries outside of your residence (e.g., South Africa, the US, or the EU). We ensure that such transfers comply with applicable laws by using Standard Contractual Clauses (SCCs) or other recognized legal safeguards.
We implement robust technical and organizational measures to protect your data, including SSL/TLS encryption for all data in transit, secure server hosting, and restricted employee access to personal information.
Depending on your location, you have the following rights:
Right to Access: Request a copy of the data we hold about you.
Right to Rectification: Request that we correct inaccurate info.
Right to Erasure ("Right to be Forgotten"): Request that we delete your data.
Right to Object/Opt-out: Object to direct marketing or "Do Not Sell/Share My Personal Information" (under CCPA).
Data Portability: Request your data in a structured, machine-readable format.
To exercise these rights, please email us at admin@extracademy.online.
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Account data is generally kept as long as the account is active.
Our platform is intended for individuals aged 18 and older. We do not knowingly collect data from children under the age of 16 (or 13 depending on local law). If we learn we have collected such data, we will delete it immediately.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
If you have questions or concerns about this policy or our data practices, please contact:
ExtrAcademy Support Email: admin@extracademy.online
Phone: +27 87 183 1221